Caroline Chappell is a leading expert in the application of new software technologies – cloud, open APIs and AI – to telecoms networks and their operations. Caroline has over 35 years of industry experience as a software engineer, research analyst and consultant. She is an influential advocate for the cloudification of the network and its evolution as a platform, the capabilities of which can be consumed as a service. Caroline was most recently a partner at Analysys Mason but has founded ccsquared to investigate the new and disruptive network architecture needed for tomorrow’s AI and extended reality-driven world.